It has been brought to our attention that a sudden influx of new businesses are attempting to subvert the LHCOS Approved Seller process. In some cases, these new businesses are closely copying Approved Seller’s products and selling them as their own, while claiming that anyone can do research and make safe products. This is undeniably true. Anyone CAN do research and make safe products, but not everyone does. Just think about every pet store product marketed to Hermit Crabs. To the untrained eye, these products seem safe–they have a brightly colored hermit crab on the packaging and are sold through the pet industry–but decades of research from hundreds of keepers has taught us that these products are harmful.

With LHCOS Approved Sellers, you don’t have to research each ingredient or material yourself. You can be confident in the collective DECADES of crab keeping experience of an entire committee of people who have looked over every ingredient, every material, and every customer review in order to be certain of safety and excellent customer service. Even while items from two different shops may look very similar, it’s possible that one shop is using safe materials while the other is not. Shopping within the Approved Sellers network allows you as the consumer to remove all the guesswork and questions about what is safe and what isn’t.

We absolutely do NOT want to discourage you from shopping with any small businesses you choose within the hermit crab community, as even our most well known shops were once just beginning. But we DO want to make sure that each member of our group understands that we take our responsibility to you very seriously. It is up to us to be certain each shop within our ranks upholds the rigorous standards we’ve set for them. It is our promise to you that every shop that maintains LHCOS Approved Seller status has been thoroughly vetted for safety and customer service standards.